Frequently asked questions:

Q: Do I need an appointment or referral to visit an Urgent Care? 

A: We utilize the most updated Electronic Medical Records system allowing us to communicate your visit with your doctor, if you choose to. 

A: Urgent Care at West Covina Medical Center does not require a referral or an appointment. 

Q: Will my primary care doctor be informed about my visit?

A: Urgent Cares provide health care services for non-life-threatening conditions. The wait time at an urgent care is typically much shorter and the services are generally much cheaper. 

Q: What is an Urgent Care?

A: An urgent care is a center that provides medical care and treatment of minor illnesses and injuries. If your illness is not life-threatening or if you can't get in to see your doctor, you can visit us on a walk-in basis. 

Q: What is the difference between an Urgent Care and an Emergency room?